Privacy Policy
1. Introduction
Fastlink Outsourcing LLC (“Fastlink”, “we”, “our”, or “us”) is a Dubai-registered manpower supply and contract staffing company. We are committed to protecting the personal data of all individuals who interact with our website, www.fastlinkoutsourcing.com (the “Website”).
This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit or interact with our Website. This Policy is designed to comply with the highest standards of data protection and transparency. It has been prepared in compliance with:
- Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL)
- Cabinet Decision No. 111 of 2023 (Executive Regulations to the PDPL)
- Federal Decree-Law No. 34 of 2021 on Combatting Rumours and Cybercrimes
- Federal Law No. 15 of 2020 on Consumer Protection
- Dubai Data Law and applicable TDRA guidelines
2. Identity of the Data Controller
| Company Name | Fastlink Outsourcing LLC |
|---|---|
| Registered Address | Dubai, United Arab Emirates |
| Website | www.fastlinkoutsourcing.com |
| Privacy Contact | info@fastlinkoutsourcing.com |
3. Scope of This Policy
This Privacy Policy applies to all visitors and users of the Website, including job seekers, corporate clients, business partners, and general visitors. It does not govern the personal data of employees or deployed workers under separate contractual arrangements, which are addressed in the applicable employment or staffing agreements. This Policy does not apply to personal data processed in the context of employment relationships, client contracts, or offline interactions, which are governed by separate agreements.
4. Personal Data We Collect
(i) Data You Provide Directly
We collect personal data that you voluntarily provide when you:
- Submit an enquiry, job application, or contact form on the Website
- Subscribe to our newsletters or updates
- Request a quotation or service proposal
Categories of data collected include: full name, email address, phone number, designation, company name, nationality, and any additional information included in your message or CV/resume.
(ii) Data Collected Automatically
When you visit the Website, we may automatically collect certain technical data, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent, and referral URL
- Device identifiers and session data via cookies and similar technologies
This data is collected to ensure the proper functioning of the Website, analyse user behaviour, and improve our online services.
(iii) 4.3 Data We Do Not Collect
We do not intentionally collect sensitive personal data (as defined under the UAE PDPL) such as biometric data, health information, religious beliefs, or financial account details through the Website.
5. Purpose of Processing and Legal Basis
| Purpose of Processing | Data Used | Legal Basis (UAE PDPL) |
|---|---|---|
| Respond to enquiries and service requests | Name, email, phone, company | Consent / Contract performance |
| Process job applications and CVs | Name, contact details, CV content | Consent |
| Send service updates and marketing | Email, name | Consent (opt-in) |
| Website analytics and performance improvement | IP, browser data, cookies | Legitimate interest |
| Legal and regulatory compliance | All relevant data | Legal obligation |
| Security and fraud prevention | IP, session data | Legitimate interest |
6. Cookies and Tracking Technologies
The Website uses cookies and similar tracking technologies to enhance your browsing experience and to collect analytical data. By continuing to use the Website, you consent to our use of cookies as described herein.
Types of cookies we use:
- Strictly Necessary Cookies — Essential for the Website to function. These cannot be disabled.
- Analytics Cookies — Used to understand how visitors interact with the Website (e.g., Google Analytics). These are only set with your consent.
- Functional Cookies — Enable enhanced functionality such as language preferences and session management.
You may control or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of the Website. Where required by law, we will obtain your consent before placing non-essential cookies.
7. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. We may share your data only in the following circumstances:
- Service Providers — Trusted third-party vendors who process data on our behalf (e.g., web hosting, email services, analytics platforms), bound by contractual data protection obligations.
- Client Companies — If you are a job applicant and your profile matches a client requirement, your data may be shared with the relevant client with your prior consent.
- Legal Obligations — Where required by UAE law, court order, or lawful government request.
- Business Transfers — In the event of a merger, acquisition, or asset sale, personal data may be transferred subject to equivalent protections.
We do not transfer personal data outside the UAE unless the recipient country provides adequate data protection as determined by the UAE Data Office, or appropriate safeguards are in place as required under the UAE PDPL.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable UAE law. General retention periods are as follows:
- Enquiry and contact data : 2 years from last interaction
- Job application data : 1 year from application date, unless a longer period is consented to
- Website analytics data : 13 months (rolling)
- Legal and compliance records : As required by UAE law (minimum 5 years)
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised.
9. Data Security
Fastlink implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- Encryption of data in transit (TLS/HTTPS) and at rest
- Access controls and role-based permissions
- Regular security assessments and vulnerability monitoring
- Staff training on data protection obligations
In the event of a personal data breach, we will notify the UAE Data Office and affected individuals as required by the UAE PDPL, without undue delay.
10. Your Rights Under UAE PDPL
As a data subject, you have the following rights with respect to your personal data:
- Right to be Informed — You have the right to know how and why your data is being processed before processing begins.
- Right of Access — You may request a copy of the personal data we hold about you in a readable format.
- Right to Rectification — You may request correction of any inaccurate or incomplete personal data.
- Right to Erasure — You may request deletion of your personal data, subject to our legal retention obligations.
- Right to Restrict Processing — You may request that we limit how we use your data in certain circumstances.
- Right to Data Portability — You may request that your data be provided in a structured, commonly used format.
- Right to Object — You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of these rights, please contact us at info@fastlinkoutsourcing.com. We will respond within 14 days of receiving your request, as required under UAE PDPL.
11. Visual Content Disclaimer
(i) AI-Generated Images
All images displayed on the Website (www.fastlinkoutsourcing.com), including photographs of individuals, professionals, workplaces, and scenarios, are artificially generated using AI tools, except for:
These AI-generated images do not depict any real, identifiable individuals (living or deceased) and are created solely for illustrative and aesthetic purposes. Any resemblance to actual persons or events is purely coincidental.
(ii) Client Logos and Trademarks
The Website may feature logos and trademarks of companies and clients Fastlink Outsourcing LLC has served. These are displayed solely to showcase our professional experience and partnerships. Such use is limited to factual, non-misleading references consistent with standard industry practice.
Clients may request the removal or modification of their logo at any time by contacting info@fastlinkoutsourcing.com. Fastlink will promptly accommodate such requests.
(iii) Ownership and Restrictions
All AI-generated images and Website content are the exclusive intellectual property of Fastlink Outsourcing LLC and are protected under UAE Federal Law No. 38 of 2021 on Copyright and Neighbouring Rights, Federal Decree-Law No. 34 of 2021 on Combatting Rumours and Cybercrimes, and other applicable UAE and international laws. No images or content may be reproduced, downloaded, copied, or repurposed without Fastlink’s prior written consent.
Fastlink accepts no liability for any claims arising from the good-faith display of client logos in accordance with this disclaimer.
12. Third-Party Websites
The Website may contain links to external websites operated by third parties. Fastlink is not responsible for the content, privacy practices, or data security of such third-party websites. We encourage you to review the privacy policy of any external website before submitting personal data to them.
13. Children's Privacy
The Website is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that personal data of a minor has been submitted, it will be deleted promptly. If you believe a minor’s data has been submitted to us, please contact us immediately at info@fastlinkoutsourcing.com.
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, technology, or applicable laws. The revised policy will be posted on this page with an updated effective date. We recommend that you review this policy periodically. Your continued use of the Website after any changes are posted constitutes your acceptance of the updated policy.
15. Contact Us — Privacy Matters
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact our Compliance team:
Email: info@fastlinkoutsourcing.com
Website: www.fastlinkoutsourcing.com
Address: Fastlink Outsourcing LLC, Salah Al Din Street, Al-Muraqqabat, Deira, Dubai, United Arab Emirates
You also have the right to lodge a complaint with the UAE Data Office if you believe your data rights have been infringed.